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Posts Tagged ‘Customer Service’

Switching Your New York Energy Company

Tuesday, January 11th, 2011

Around the country, many states are in various stages of deregulation. This means that the government is stepping in and breaking up the energy monopolies, giving the consumer a chance that they have never had before. If you are in NY, you have the right to choose your New York energy company. Chances are that if you are in New York, your current energy provider is either National Grid or Con Ed. They have probably been your energy provider for as long as you can remember. They have created the energy, delivered it to your home, handled the billing, and taken care of your customer service. When you take advantage of deregulation in New York, only one of those things changes. The energy that your home uses will come from a different place. That is it. Your current provider will still send your bill every month, deliver the energy to your home, handle customer service, damaged lines, everything that they do now, minus the actual creating of the energy.

When it comes to selecting a New York energy company, you have some options. The companies that you are choosing from are known as energy service companies, or ESCOs. Each company has it’s own pricing, terms and conditions, options to select from. Some require contracts, while a select few do not. For the most part, your savings are going to be determined by which New York energy company you select. The only constant is that no matter which one you switch to, you will save 7% for your first 2 months. This is part of the deregulation. That 7% savings is actually covered by your current provider as an incentive to get you to switch. They are offering you an incentive to switch from their company. That is the beauty of deregulation. Don’t feel too bad for them, they are still delivering the energy to your house, so they are still making their share. The government wants to give consumers choices, not bankrupt the larger companies.

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